Our Customer Service Team is committed to total system support for the lifetime of the Laidig Reclaim System.
Our focus is to make sure we are available as a resource to your team, no matter what industry you're in. Our Customer Service professionals take pride in providing accurate quotes, orders, and answers to all of your questions.
We provide free telephone consultation to ensure that the correct parts and services are provided in a timely fashion.
Our in-house call center handles both domestic and international calls, allowing us to track and manage customers’ requests more efficiently.
For Parts and Telephone Support,
Contact Our Customer Service Team:
574-256-0204 ext. 230
Email: service@laidig.com
Quick Links:
Consultation, parts, and service
Our Customer Service Team provides telephone consultation and help-desk support for your Laidig reclaim system. They ensure that the right parts and services are delivered when you need them. We can expedite rush orders via UPS Next Day, Fed-Ex Next Day Air and Freight Hot Shot. Our in-house call center handles both domestic and international calls, and can offer bilingual support in Spanish.
Rebuild Services
We can walk you through our various rebuild services to help you better maintain your machine over time. Our part rebuild services can add value and life to several reclaimer components, including reclaim and discharge augers, gearboxes, unions and bearing assemblies, and more. We also offer complete hardfacing and abrasion resistance services, which dramatically improve the life of your product. Click here for information.
Operator Manual Replacement
Need a new or extra manual? No problem. We can provide either a digital copy of your original Laidig Reclaim System manual or make sure a new, hardcopy version is mailed to you. A fee will apply for hardcopies.
Request one here.
Laidig Plant Tours
We are proud to say your Laidig Reclaim System is all built under one roof. If you are interested in a walk-through tour of our manufacturing facility and headquarters, we are happy to help. Click here to schedule an appointment.
Not Sure What You Need?
If you are not sure what you need and would like to speak with someone, don't worry. This is the place to start. Just give us a call: +1 (574) 256-0204 ext. 230